My Priorities as Your Treasurer

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Delivering Excellent Customer Service

• Treat every Arlington resident with courtesy, respect, and professionalism

• Make paying taxes as simple and convenient as possible

• Ensure every interaction with the Treasurer's Office reflects Arlington's high standards

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Embracing Modern Technology

• Expand online and digital payment options for greater accessibility

• Leverage opportunities to upgrade technology to improve efficiency and accuracy

• Expand self-service options so residents can manage their accounts on their own terms

• Ensure staff have the modern tools they need to serve Arlington residents effectively

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Maintaining Arlington's Record-Low Tax Delinquency Rate

• Build on the 50% reduction in the tax delinquency rate achieved over the past 12 years

• Proactively engage residents and businesses to resolve outstanding balances

• Pursue fair but firm collection of all taxes and fees owed to the County to keep tax bills as low as possible

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Ensuring Fiscal Responsibility

• Maintain Arlington's Investment Policy principles of Safety, Liquidity, and Yield

• Maximize returns on County investments while keeping funds secure and accessible

• Safeguard the County's Aaa/AAA/AAA bond rating